Shipping Policy
Processing Time
Orders are processed within 1–2 business days. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $9.95 AUD |
| Express Shipping | 1–3 business days | $14.95 AUD |
| Free Shipping | 3–7 business days | FREE on orders over $75 AUD |
Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 24 hours for tracking information to update.
Delivery Issues
If your package is lost or damaged in transit, please contact us at hello@mogupaws.com within 7 days of the expected delivery date.